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AL-ISRA Policy

Payments and Refunds Policy

How course fees, invoices, payment proof, scholarships, discounts, and refund requests are handled.

Last updated 2026-05-31

Course Fees

Course fees are shown on the relevant course or offering page where available. Fees may differ by region, currency, scholarship support, or special discount.

Payment Process

  • Students register interest or enroll through the website.
  • Admin reviews the enrollment and sends payment instructions or an invoice where needed.
  • Students submit payment proof or transaction reference through the available channel.
  • Admin verifies payment before marking it as accepted in the system.

Scholarships and Discounts

Scholarships and discounts are subject to availability, verification, and admin approval. Submitting a scholarship application does not guarantee support.

Refund Requests

Refund requests are reviewed case by case. The decision may depend on course start date, attendance, access already provided, payment method costs, and the stated cancellation terms for that course.

Payment Records

AL-ISRA keeps payment records for operational tracking, student support, and basic accounting. Students should keep their own receipt or transaction record as well.

This page is an operating policy for AL-ISRA Institute. It is not legal advice. For questions about a specific situation, contact AL-ISRA directly.